
Tony Hsieh Zappos.com
I just love that tag!  I was at a  seminar this weekend where Tony Hsieh of Zappos.com fame spoke.  Inspiring? – YES!  First,  because one of the major messages of the seminar for speakers is to BE YOURSELF, BE AUTHENTIC on stage, no different than you are off stage.  I felt Tony exuded authenticity in his low key and unique presentation.
- High touch customer service
- Create a WOW experience
- Build lifelong relationships
How fantastic it would be to see these basic tenets present in the business environment? Â Really …Â do you need to create greater connection, more fun and WOW experiences? Â How about build more lifelong relationships in your life, both business and personal? Â This can serve and create a deeper sense of happiness and purpose in us all.
Besides, of course, Â the happiness you feel when the white box from Zappos.com arrives with your new pair of shoes!
