Tony Hsieh Zappos.com
I just love that tag!  I was at a  seminar this weekend where Tony Hsieh of Zappos.com fame spoke.  Inspiring? – YES!  First,  because one of the major messages of the seminar for speakers is to BE YOURSELF, BE AUTHENTIC on stage, no different than you are off stage.  I felt Tony exuded authenticity in his low key and unique presentation.
- High touch customer service
- Create a WOW experience
- Build lifelong relationships
How fantastic it would be to see these basic tenets present in the business environment? Â Really …Â do you need to create greater connection, more fun and WOW experiences? Â How about build more lifelong relationships in your life, both business and personal? Â This can serve and create a deeper sense of happiness and purpose in us all.
Besides, of course, Â the happiness you feel when the white box from Zappos.com arrives with your new pair of shoes!
Tags: Happiness, Tony Hsieh, Zappos.com
Love that headline,too. And I’m a huge fan of Tony Hsieh, though I’ve never heard him speak. Glad to have been introduced to your beautiful website. FYI, you might love a book I coauthored with Howard Behar (former president of Starbucks) called It’s Not About the Coffee. (Didn’t plan for this comment to be a plug, but big theme of his life, work, and speaking is to “Wear One Hat” and, perhaps contrary to what people advise, to “Say Yes, the Most Powerful Word in the World.”
Thanks Janet. I will definitely check out the book, you’re right I already love the title and the theme. I am a huge believer in saying YES, especially if I find myself concerned about my abilities and the YES will allow me to move through fear and be more. I also need to balance my YES, with NO so I do not overcommit myself to what does not support me, and my intentions in life.